Terms and Conditions

Last Updated: 2025/12/12

Welcome to Best Phone Mart (“we”, “us”, “our”). These Terms and Conditions govern your use of our eCommerce platform.

Eligibility
You must be at least 18 years old to use our website.

Website Use
By using our website, you agree to comply with all applicable laws and regulations and to use the platform only for lawful purposes.

Product Information
We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or availability.

Orders & Payments

  • Order Acceptance: All orders are subject to acceptance and availability.
  • Payment Methods: We accept [list your payment methods].
  • Pricing & Promotions: Prices and promotions are subject to change without notice.

Shipping & Delivery
We aim to process and deliver orders promptly. Shipping times may vary depending on location and product availability.

Returns, Exchanges & Refunds

  • Return Period: 3 Days from the date of delivery.
  • Products must be returned in their original condition.
  • Refunds will be processed after the product is received and inspected.

Warranty Policy

  • Warranty Period: 6 Months from the date of purchase.
  • Warranty covers manufacturing defects only.

Order Cancellation
Orders can be canceled before they are processed for shipment.

User Accounts
Users may create accounts to facilitate order processing and track order history. Users are responsible for maintaining the confidentiality of their account information.

Intellectual Property
All content, logos, and images on this website are the property of Best Phone Mart and are protected by intellectual property laws.

Limitation of Liability
We are not liable for any direct, indirect, or consequential damages arising from the use of our website or products.

Privacy Policy
We respect your privacy and are committed to protecting your personal data. Personal information collected will only be used for order processing, customer service, and improving our services.

Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for the privacy practices or content of third-party platforms.

Changes to Terms
We may update these Terms and Conditions from time to time. Users are encouraged to review them periodically.

Contact Us
Best Phone Mart
Phone: 077 772 4292
Address: Kimbulapitiya Rd, Negombo 11500